that you have been through the basic setup and orientation, please
follow steps A - L (below) to learn how to schedule, join and perform basic functions.
Recorded sessions may reside on the Collaborate server until seven calendar days after the end of each semester. At that time,
all prior semester recordings
will be deleted. If you wish
to download your recordings before they are deleted each semester,
please contact us for instructions.
Activating and Scheduling Collaborate Sessions with Desire2Learn
Log in to Desire2Learn, enter the desired course and click on the
"Collaborate" link at the very top of the page.
After the page loads, click on "New Room" and wait for the next page to load.
Name the session, choose "D2L Elluminate" from the menu, choose desired dates, various preferfences and "Save". Then, please wait for the session to be created.
Once the session is created, you may click on
"Join" to enter. The session date and time must be current (active) in order to join.
After a pause, you may be asked to open/allow the Java service to run
(depending on which browser you are using),
so please choose "open".
Then, you will see the Java banner pop up briefly. Next,
you will briefly see the manager banner as the service begins to
Please wait. Depending on your computer's security and browser
configuration, you may also be asked some security-related questions
about allowing the
service to run. If so, then please answer "yes", "allow" or "OK" in
order to let the service run on your computer.
Following a pause while the program is starting, you should find yourself in a Collaborate session that looks similar to the image below. You are now in
a live session! Please continue on to steps G - L in order to setup your microphone and web cam (if needed). Obviously, you will need to have a web cam and/or
microphone connected or built into your computer in order to send
audio or video. Nothing else is needed to receive someone else's web
cam video, but you will
need a set of working speakers in order to
receive audio from others.
To configure audio features, simply click
on the audio setup wizard icon (as shown below) and follow the directions. Also, please be sure that your
was properly connected to your computer before it was last
started. If not, please re-boot before proceeding.
After you have sucessfully completed the audio setup wizard, you
may click on the "Talk" button to turn the microphone on in order to test your ouput. You
should see the
level bar bouncing
back and forth as you speak. Please
click the "Talk" button again to turn the microphone off. Please do not
leave your microphone on if
any session. This
can cause problems for other speakers who may also be trying to send
Click "Video" to turn your web camera on or off. Also, if you have a web camera, please be sure that it was properly connected to your computer before
it was last
started. If not, please re-boot and check to make sure it is working with your computer first, before attempting to use it with Collaborate.
To share your computer screen, simply choose the icon indicated below, select "share desktop" in the available selections and then click the "Share" button.
When you finish sharing your desktop, click on the stop button located in the upper-right screen area.
To start recording a session, click on the "Record" button and choose "OK". Recorded sessions will generally
take up to 24 hours processing time before they
will appear in your Desire2Learn/Collaborate course archives section.
Again, please note that any recorded sessions usually take up to 24 hours processing time before they
will appear in your Desire2Learn course archives. To view a recorded
session, go to the Desire2Learn/Collaborate archive section (shown below), then choose the approriate session link for the desired recording.
Note: Older recordings may open with the original version of Elluminate.
Firewall Issues and Tips: If you are having trouble
getting into a session from another organization (such
as another school or office), make sure that the
security firewall ports 2187
and 80 are allowed by your Internet provider and/or IT department.
Collaborate does require these ports to be open
in order to
properly connect. This may be what's happening if you get a
message that reads "Connection Failed" when you try and enter a
"Systems Administrators" link below is a good
resource you may pass along to your service provider and includes
information on how to resolve any firewall
Please understand that SFA has no authority over firewall ports at
off-campus locations, so that is why it is a good idea to test well in advance of an
actual class session.
Systems Administrators (PDF): Click
HERE for more information about firewall
Collaborate Help Desk Support
Number: Toll Free: 1-866-388-8674 or 1-877-382-2293
Local SFA Help: (936) 468-7649
(During Normal Business Hours)
Live With A Technician - Click Here
What are the minimum computer
specifications and Internet connection speeds for running
Go back to the
main Quick Start Guide