Log in to your
external Collaborate (Non D2L Users) account using your preferred
web browser. (http://www.elluminate.com/member.jsp)
If you do not currently have a session
scheduling account, please submit a request
Once logged in, please click on "Schedule a Meeting".
Name the session, choose times/dates, add any preferences you may deisre under the "Default
Fields" and click on the "Create the Session" button.
point, you may copy and paste your guest invitation link into an
email in order to invite non-D2L students or session participants. Be sure to mention the meeting date
and time in
your message and allow for any time zone differences, if
Select "My Schedule", "Display Schedule" to
view the session(s) that you have created. Use the "Edit" link to
make changes, the "Delete" to remove or the "Join" link to enter
After choosing an active session there will be a brief pause. Next, you will be prompted to start the Collaborate Launcher, so please choose the appropriate computer type and click on "OK". Please wait. You will see the startup banner appear, followed by the verification window. Please wait. Depending on your computer's security and browser configuration, you may also be prompted by a security banner asking if it is OK to run the aplication, so please choose run, ok or yes and proceed. The Collaborate window will appear, followed by a small connection window. If asked for a connection speed and you aren't sure, then you can try "Cable/DSL", which is the most common. Please wait while the session opens.
After the program opens you should find
yourself in a Collaborate session that looks similar
to the image below. Please continue on to to setup
your microphone and
web cam (if needed). Obviously, you will
need to have a web cam and/or microphone connected or built
into your computer in order to send audio or video. Nothing
is needed to receive someone else's web cam video, but
you will need a set of working speakers in order to
receive audio from others.
To configure audio features, simply
click on the audio setup wizard icon (as shown below) and follow
the directions. Also, please be sure that your
microphone was properly connected to
your computer before it was last started. If not, please
re-boot before proceeding.
After you have sucessfully completed the
audio setup wizard, you may click on the "Talk"
button to turn the microphone on in order to test your
ouput. You should see the
microphone level bar bouncing back and
forth as you speak. Please click the "Talk" button again to
turn the microphone off. Please do not leave your microphone on
not speaking during any session. This can cause problems
for other speakers who may also be trying to send
Click "Video" to turn your web camera on
or off. Also, if you have a web camera, please be
sure that it was properly connected to your computer
it was last started. If not, please re-boot and check
to make sure it is working with your computer first,
before attempting to use it with Collaborate.
To share your computer screen, simply
choose the icon indicated below, select "share desktop"
in the available selections and then click the "Share"
also using a webcam, please click on the icon that's
like the one shown below. (Please note: This feature can
be disabled by your instructor.)
When you finish sharing your desktop,
click on the stop button located in the upper-right screen
You may click on the "My Recordings"
link to access recordings. Please keep in mind that it usually
takes 24 hours (after recorded) for longer recordings
sessions may reside on the Collaborate server until seven
calendar days after the end of each semester. At that time,
all prior semester
recordings will be
deleted. If you wish to download your
recordings before they are deleted each semester,
please contact us
Tips: If you
are having trouble getting into an Collaborate
session from another organization (such as another
school or office), make sure that firewall
ports 2187 and 80 are allowed by your Internet provider
and/or IT department. Collaborate
does require these ports to be open in order to
connect. This may be what's happening if
you get a message that reads "Connection Failed" when you try and
enter a session. The "Systems
below is a good resource that you can give to your
service provider and includes information on how to
resolve any firewall issues.
Systems Administrators (PDF): Click
HERE for more information about firewall
Collaborate Help Desk Support
Number: Toll Free: 1-877-382-2293
(Open 24 Hours)
Please follow the directions on this page
before contacting technical support.
Most setup issues can be resolved with the information
Local SFA Help: (936) 468-7649 (During Normal Business Hours)