Quick Start - Collaborate Scheduling Manager
Faculty and Staff Not Using Desire2Learn (D2L)

Important You MUST read and follow this guide to sucessfully use Collaborate:

  1. Visit the Collaborate Java checkup page to make sure that your computer's Java (computer application) version is acceptable.

  2. Watch these short orientation sessions, categorized by topic:
    Brief Overview
    Content Sharing
    Making Recordings

  3. Please make sure you are using Internet Explorer Version 9, Firefox 12 or Google Chrome 18. If using a Mac, then Safari will also work. You may also need to disabale your browser's pop up blocker. Instructions for accomplishing this can be found on our browser configuration page.

  4. Setup your microphone and speakers by visiting the Configuration Room.

  5. Visit the SFA test session to make sure you can access SFA's version of Collaborate. No password is required, but you may need to enter your email address and name.

  6. Follow Steps A through F (below) to create, schedule and manage sessions.

  7. This Step is Important - Copy the setup link below and email to all of your session participants or students.
    Attention Students and Participants: To setup and test Collaborate, please visit this web page http://www.oit.sfasu.edu/elluminate/esm_participants.htm and follow the setup procedure.


    What are the minimum computer specifications and Internet connection speeds for running Collaborate?



    Collaborate recordings policy

    Recorded sessions may reside on the Collaborate server until seven calendar days after the end of each semester.  At that time, all prior semester recordings will be deleted.  If you wish to download your recordings before they are deleted each semester, please contact us for instructions.

    line

Creating/Scheduling Sessions

Step A
Click HERE to logon to SFA's Collaborate Scheduling Manager. (http://elm.elluminate.com/StephenFAustinStateUniversity/)

(If you do not have and need to request a new Scheduling Manager account, please click HERE.)


Step B

Click on "Create New Session"
Step 2 Graphic


Step C

Name the session, choose times/dates, add guests and select recording mode (if desired). Click on "Create".

Note: Please do not add sessions on the public
page(under item #3: "Session Access"), unless necessary. This adds clutter to the main sessions calendar for everyone.
Step 3 Graphic


Step D

Click on "Send email invitations".
Step 4 Graphic


Step E

Select both checkboxes and choose "Submit".
Step 5 Graphic


You should now see this:

Step 5b Graphic


Step F

You (or your guest) will receive an email (the one you just sent). This email will include a link for your scheduled session. On the chosen date/time, simply click on the link to enter the session.
Step 6 Graphic


Collaborate recordings policy

Recorded sessions may reside on the Collaborate server until seven calendar days after the end of each semester.  At that time, all prior semester recordings will be deleted.  If you wish to download your recordings before they are deleted each semester, please contact us for instructions.

Tips: If you are having trouble getting into an Collaborate session from another organization (such as another school or office), make sure that firewall ports 2187 and 80 are allowed by your Internet provider and/or IT department. Collaborate does require these ports to be open in order to properly connect. This may be what's happening if you get a message that reads "Connection Failed" when you try and enter a session. The "Systems Administrators" link below is a good resource that you can give to your service provider and includes information on how to resolve any firewall issues.

Systems Administrators (PDF): Click HERE for more information about firewall ports.

Java Issues:

launch error graphic

If you are getting a Java error message, please click HERE for additional instructions.

Apple/Mac Users:
http://www.oit.sfasu.edu/elluminate/java_mac.htm


Collaborate Help Desk Support Number: *Toll Free: 1-866-388-8674 or 1-877-382-2293
*Please follow the directions on this page before contacting technical support. Most setup issues can be resolved with the information found here.
Local SFA Help: (936) 468-7649 (During Normal Business Hours)
Chat Live With A Technician - Click Here


Click here to go back to the main Quick Start Guide page.