Office of Instructional Technology
Videoconferencing (ITV)
Technical Support

       

 

Setting Netscape Navigator to be compatible with WebCT 4.1

 

1. Enable Java

1. Select Edit then choose Preferences
Preferences
2. Select Advanced from the left-hand pane
3. Make sure the Enable Java and Enable JavaScript boxes are checked
4. Click OK
Enable Java

2. Set Browser Cache to Always Reload a Page - Pre 3.7 Only

1. Select Edit then choose Preferences
Preferences
2. Click the + sign or arrow next to Advanced to view more options
3. Select Cache
4. Select the Every Time radio button at the bottom

5. Click OK
Setting Cache

3. Enable Cookies


You may need to enable cookies in order to log in to WebCT.

1. Select Edit then choose Preferences
Preferences
2. Click on the arrow next to Privacy & Security in the left-hand pane then select Cookies
3. Select Enable cookies for the originating website only
4. Click OK
Enable Cookies

 

4. Disable Pop-up Killers

While using WebCT, if you are unable to view Discussion postings, Quiz windows, and download links, then disable pop-up killers or ad-blockers on your system.

Pop-up killer applications work in the background while you browse the internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent WebCT from performing properly.

To disable pop-up killers or ad-blockers:

a) Search your hard drive for any software with "pop-up" in the name and disable it. Examples of popular pop-up killer applications include:

    • Pop-up Stopper
    • Pop-up Defender
    • Pop-up Zapper

b) Pop-up killing or ad-blocking functions are included in some anti-virus, internet security, personal firewall, and browser programs. Disable the relevant setting in the program. Examples include:

    • Norton Internet Security 2003
    • AOL 8.0





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